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Nurse Education Today (1990) 10,5%62 0 Longman Group UK Ltd 1990

WORK Tradition v Project 2000 old, something new

something

John G Orr

Simple introduction of Project 2000 will not, of itself, lead to improved standards of nursing or to better retention of staff. The author believes that senior nursing staff may well revert to traditional ego-defensive stances when faced with new problem-solving learners. Implementation of Project 2000 may lead to worsening relationships, entrenchment of already hardened attitudes, increased role conflict for junior nurses, with a resultant loss of job satisfaction and increased wastage. Some conflict areas which exist in nursing are discussed. It is argued that the attitudes a learner holds towards significant others can be correlated with degrees of role conflict and that role conflict can affect job satisfaction, while loss of job satisfaction can result in wastage. Recommendations regarding action which should be taken prior to implementation of Project 2000 are outlined and conclusions drawn regarding possible outcomes.

titioners

INTRODUCTION

could

Project 2000 has been hailed as the Nursing Profession’s last chance to put its house in order. With its revolutionary approach to nurse education and practice it is being heralded by academics

and

senior

‘saviour’ of nursing. the

minds

people

of

There

reasoning,

that Project

2000

professionals

as

the

can be little doubt in logical,

intelligent

is indeed

an exciting

and ‘revolutionary’ proposal; however, is there any reason to believe that it will be any more readily

accepted

by the vast majority

of prac-

than any of its predecessors?

be argued

58

the

SOMETHING An examination year-period

it of

wastage.

OLD of published

work over a 20-

shows that the nursing

just as traditional

Indeed

implementation

Project 2000 may well lead to increased

profession

is

today as it was in the 1960’s. In

his book, Standards for Morale 1964, Professor Revans considered sickness, wastage, examination results and communications as indicators of morale. Jillian Maguire (1969), Threshold to Nursing found that the majority of nurses left voluntarily

John G. Orr MEd RMN SRN Assistant Director of Nurse Education, College of Mental Health Nursing, Purdysburn Hospital, Saintfield Road, Belfast BT8 8BH (Requests for offprints to JO) Manuscript accepted 5 July 1989

that

for ‘other reasons’

that withdrawal can be regarded by the students of the suitability for training purposes. Maguire standard loss of 30% in the first 10% in the second year and 5%

and she suggests as a judgement of the institution (1969) showed a year of training, in the third year.

NURSE EDUCATION

In 1983 the authors cerned

of Project

2000

were con-

that only 65% of those who start training

in England

and

Wales

ultimately

reach

Perhaps

Jullian

withdrawal’

Maguire’s

statement

is withdrawal

the

‘volun-

from

questioning,

tarianism

Register. tary

encourage

training

used the example

whose

attitudes

assumes

Menzies

than the comprehension

and mastery

tific facts and principles. ledge

and

the

establishing

requires

of scien-

It should include know-

development

positive

more

of

relationships

skills

in

with patients

‘why?’

of the principal

well summed

tutor

up in his

statement ‘empty vessels make the most sound. 1 have found that the most vocal students verge on the psychopathic’.

education

59

to authori-

with the question

Boorer

requires further investigation. Does the training programme fail to meet students needs? One that nursing

but revert

when faced are

TODAY

Early studies by Dalton (1969), (1960)

and Revans

Condor

(1964)

(1970),

all indicated

that conflict exists between service and education with high levels of frustration fluencing

not only students

and tension learning,

which, at least will have no adverse effects on the

having implications for patient care. It is interesting to note that the Committee

patient or the nurse.

Nursing

this kind

Further,

of learning

relationship

it is assumed

occurs

in part,

which exists between

that

by the

trained nurses

and nursing students. The student must experience a positive relationship within the context i-n which she is learning to establish patients

to nurse if she is to be able

a positive

relationship

whom she nurses.

There

with

is evidence

suggest that these ‘positive relationships’ always initiated or maintained. Thomas

and Pine1 (1970)

teaching

and 67% believed that insufficient was allocated

to their training. only

14%

to

are not

found that students

believed they had insufficient

questioned

the

by sisters

teaching

time

Of the students

thought

sisters

spent

enough time teaching. LeLean (1973) suggests that some ward sisters spend as little as 2% of

was not stimulating,

contact minimal,

the

amount

which sister has with student while

Reid

(1983)

nurses

quantifies

of is

sister/

student teaching time to be as little as 5 minutes per week. Perhaps, through nursing experience, sisters

develop

the

attitude

students is an unimportant According to Thomas

that

teaching

aspect of their role. and Pine1 students

communi-

student

which is appreciated

or one who in an emer-

gency only’ (Committee

of Nursing

1972

107D). While the Briggs

Committee

report

Para was

published in 1972, it still rings true today. Perhaps the traditionalism of nursing is resistant to all major change? I have tried to show that there is a link between students

negative

attitudes

to nursing

and role

conflict and that role conflict leads to further negative attitudes which may have a mushrooming

effect

velopment

that

on

basic training

but exhausting;

by a knowledgeable

uses initiative

all.

claims

claimed

mittee also stated that ‘some sisters are threatened

hospital.

(1976)

report)

cations were poor, questions not welcomed, and there was little time for real care. The Com-

their time with students and in 80% of the student days - no communication with sister at Long

(Briggs

in-

but also

and

spread

throughout

an entire

1 believe that there is an almost inevit-

able progression

from

the foundation

and de-

of negative attitudes to ever widening

conflict to loss of all job satisfaction ally wastage. The belief

regarding

loss of job

and eventusatisfaction

continues to be shared by many others in the 1980’s. West and Rushton (1986) found that levels of frustration, reactions

latent

were significantly

hostility higher

and angry among

the

believe that clinical teachers and tutors are out of touch with the reality of nursing, technical

student nurses than among a large sample of graduate engineers. They further claim that

advances and advances in other methods of treatment. While this study by Thomas and Pine1

learners were likely to feel that their efforts to work efficiently as possible were blocked by

is limited it does highlight

some areas of conflict.

other people.

It can be legitimately

claimed that

David Boorer (197 1) argues that there is a very real and deep seated insecurity among nurses in

both earlier and recent research indicates that learners do not experience their working en-

senior

vironment

posts;

he shows

that

many

appear

to

as warm and supportive.

West and

60

NURSE EDUCATION

Rushton (1986) MOST learners

TODAY

have shown in their study that were dissatisfied with the job

security and many were dissatisfied

with super-

vision, lack of respect and low pay. West and Rushton learners

in their

having no freedom perception

(1986) suggests that 45% of

study perceived

to act independently

role as and this

was associated with lower satisfaction

at work and greater freedom

their

frustration.

is suggested

This

lack of

to be an important

stress for the student

cause of

nurse.

A high level of stress may be a cause of low job satisfaction. shown that played

Darcy where

by senior

identificable cinating

staff

to learners,

loss in job

study

and job (1988)

(1988), Waite (1987) have negative attitudes are disthere

satisfaction.

of organisational

satisfaction

in nursing,

is an

In a fas-

commitment Wakefield

et al

have shown that where there is a conflict

between

the needs of the organisation

professional

development

needs

to the high turnover

I would suggest that the problem must be attacked at various levels. I have argued elsewhere

for promotion

Appointments

among

hos-

pital based nurses in the USA.

Bendall’s

nursing today,

in the and

as being

1950/1960’s

nursing

bound profession

dissatisfiers

must

are important (197 1) claimed

factors

‘a nurse’s attitudes

be found attitudes

in patient to patients

in

those who teach from those

Then

the only way forward

providing

a

situation

immersed

in

develops

where

practice

and

the the

her educational role. to prepare for Project the same tasks I identified

In order believe

is to be

teacher

is

practitioner 2000, I still in 1984 lie

ahead:a)

Educating percieve

b) c) d)

‘traditional’ their

role

tutors

as solely

who class-

room orientated; Determining areas of responsibility; Overcoming staff;

resistance

Motivating

ward

of

sisters

service to

seek

Developing the clinical nursing officer; Overcoming

emotional

g)

quickly,

to patients

care.

Boorer

are both influ-

to her and by her attitudes

Overcoming from

role of the reactions

resistence

a profession

to change

which

tional and conservative

in

staff; is tradi-

in outlook.

hide-

enced by the attitudes of staff (both senior and junior)

of

mistake to separate

are still prevalent

is still a traditional,

as the nurses’

an acceptance

senior service/teaching

with the same vicious circle of

of events

particularly

would confirm

that more

who practice.

D

role conflict, negative attitude development, loss of job satisfaction and wastage. Ways to break this chain

of Joint

I believe

higher qualifications;

‘NURSING, A HIDEBOUND PROFESSION’ identified

of the concept 1984).

claim that it has been a fundamental

e)

Problems

(Orr

joint appointees

and the

of the nurse,

organisational requirements takes precedence. They claim that this conflict is most important in contributing

THE WAY FORWARD

to them -

It must be recognised of a new Preparations (Project

2000)

that simple introduction for Practice

Curriculum

will not in itself remove/reduce

role conflict nor increase job satisfaction.

In fact,

such changes may actually increase role conflict by forcing traditionalists into a defensive authoritarian stance when faced with the new research/problem solving orientated student nurse. it is important therefore that we accept an individual

and collective

responsibility

to ‘Sell’

attitudes between staff and attitudes of staff to patients are, in reality, indivisible’.

the Project at every available opportunity allowing even the most traditionalist nurse the opportunity to discuss and participate in decisions

If Boorer is right, then one could assume that morale will be low were high degrees of conflict exist.

about how change should develop. It is clear too that Colleges of Nursing need to incorporate comprehensive programmes of

NURSE EDUCATION

stress management itate

the

among

into their curricula

development

a!1 nurses.

outlined

Interdisciplinary

by Bergman

misunderstanding,

and facil-

of interpersonal

skills

training,

as

(197 1) may help remove conflicts

and

negative

atti-

tudes between the various hospital disciplines. common

basic

course

for

doctors,

A

interdisciplinary one

would reinforce training by many psychologists who state that

way of changing

attitudes

is by proper

education. Committees should be set up to ensure a free flow of communications in the nurse

hierarchy.

Prevalent

identified

and potential

removed

by interchange

disciplines.

attitudes

or existing personnel

appointed

in a counselling/liasion

strengthen

ties between

There

should be shared

informal

dialogue

should

be

role conflicts

of dialogue

Professional

among

should

be

capacity

to

service and education. facilities available for

between

disciplines.

Social

clubs should be formed

at all hospital complexes

to assist in cementing

positive

informal

setting.

continuing

education

for all nurses fessional

Perhaps

attitudes

in an

most important

of all,

should be made available

to ensure

self-respect

maintenance

and prevent

of pro-

regression

authoritarian stances when ‘threatened’ questions of a ‘degree’ nurse. Shenton provision tinuing existing

and

Hamm

of appropriate education employees

(1988)

claim

opportunities

that

the

for conof changes

and developments, and to feel confident their present professional role. However, employers

to

by the

for all staff is vital to enable to keep abreast

pay only lip-service

about many

to the provision of

continuing education, and many do not make the opportunities which do exist sufficiently well known to their staff. The continuing education budget is often the first expenditure to be cut by cost saving employers,

but this is an expensive

false economy. As part of a continuing education proit is vital to introduce/develop a gramme, meaningful Staff Development and Performance review schedules in order to accurately identify Service

staff needs. programmes

Where should

61

that staff feel

that their voices are being heard. I believe that implementation

of these recom-

mendations should lead to diminished role conflict, more positive attitudes and increased job satisfaction.

nurses,

physiotherapists, etc., could then branch out into their own specific areas. Bergman’s call for statements

meet these needs as it is important

TODAY

appropriate, be developed

Into

References Bendall E 1965 ‘Wastage, sickness and allocation. A survey of student nurses’. Nursing Times, 4 June: 760-763 Bergman R 197 1 International Nursing Review 18, 3 Boorer D 1971 The study of attitudes - a vital problem for all nurses. Nursing Times, 67, 26 August 1967: 1045-1047 Commitee of Nursing 1972 Report of the Committee on Nursing. Chairman: A. Briggs. Her Majesty’s Stationery Office Conder P 1970 Tension: the needs of service & education. Nursing Times, 26 February: 274-276 Dalton B M 1969 ‘Withdrawal from training of RNMS student nurses’. Nursing Times, 7 August 1969, Occasional Papers, 125-128 and Nursing Times, 14 August 1969, Occasional Papers: 129- 132 D’Arcy P 1988 Time to mature. Nursing Times, 3 1 August 1984, 35: 43-44 Fox D et al 1965 Satisfying & stressful situations. Columbia University Press Hale C 1986 Measuring iob satisfaction. Nursing Times 82 April, pp. 43-46 vd Heyman R, Shaw M P & Harding J 1984 ‘A longitudinal study of changing attitudes to work among nursing trainees in two British general hospitals’. Journal of Advance Nursing 9, 6:-297-305 . Hvland M E. Millar 1 & Parker S 1988 How hosnital ‘ward members t&at learner nurses. Journal 01 Advance Nusing 13,4: 472-477 LeLean S 1973 Ready to report, nurse. Royal College of Nursing, London Long P 1976 Student nurse assessment. Nursing Times, 72.2: 522-555 Maguire J 1969 Threshold to nursing. Bell Publications, London Menzies I E P 1960 ‘The functioning of social systems as a defence against anxiety’. Tavistock Institute of Human Relations Merton R K 1957 Social therapy and social structure. New York Free Press Orr J 1984 Joint appointments - the way forward. Nurse Education Today 4,6: 132-134 United Kingdom Central Council for Nursing, Midwifery and Health Visiting 1986 Project 2000 - a new preparation for practice.-United Kingdom Central Council for Nursing, Midwiferv and Health Visiting. Reid N.G. 1985 ‘The effective training of nurses: manpower implications’. International Journal of Nursing Studies 22, 2: 89-98 Reid N.G. 1985 B Wards in Chancery (Nurse Training in the Clinical area). RCN London Reid N.G. 1983 Aspects of Nursing Training in

62

NURSE EDUCATION

TODAY

Northern Ireland. New University of Ulster, Coleraine Revans R W 1964 Standards for Morale: Cause and effect in Hospitals. Nuffield Provincial Hospitals Trust, Oxford H.P. Shenton H & Hamm C 1988 How to retain nurses. Professional nurse 3,9: 360, 362 Thomas E & Pine1 C 1970 Ward teaching, what nurses think. Nursing Times 66, 9: 286287

Waite R 1987 Waste not, want not. Nursing Times 83. 27: 25-7 Wakefield S et al 1988 Differences in work outcomes. Job satisfaction, organisational commitment and turnover among hospital nursing departent employees. Wo;ld Journal of Nt&sing Research United States of America. No. (11 98-105 West M & Rushton R 1986 The drop out factor. Nursing Times 3 1 December: 293 1.

Tradition v Project 2000--something old, something new.

Simple introduction of Project 2000 will not, of itself, lead to improved standards of nursing or to better retention of staff. The author believes th...
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