HHS Public Access Author manuscript Author Manuscript
Pediatrics. Author manuscript; available in PMC 2016 September 26. Published in final edited form as: Pediatrics. 2015 August ; 136(2): 360–369. doi:10.1542/peds.2015-0966.
The Development of a Pediatric Inpatient Experience of Care Measure: Child HCAHPS® Sara L. Toomey, MD, MPhil, MPH, MSc1,2, Alan M. Zaslavsky, PhD2,3, Marc N. Elliott, PhD4, Patricia M. Gallagher, PhD5, Floyd J. Fowler Jr, PhD5, David J. Klein, MPH1, Shanna Shulman, PhD1, Jessica Ratner, BA1, Caitriona McGovern, AB1,2, Jessica L. LeBlanc, MA5, and Mark A. Schuster, MD, PhD1,2
Author Manuscript
1Division
of General Pediatrics, Boston Children's Hospital, Boston, MA
2Harvard
Medical School, Boston, MA
3Department
of Health Care Policy, Harvard Medical School, Boston, MA
4RAND
Corporation, Santa Monica, CA
5Center
for Survey Research, University of Massachusetts Boston, MA
Abstract
Author Manuscript
CMS uses Adult HCAHPS® scores for public reporting and pay-for-performance for most U.S. hospitals, but no publicly available standardized survey of inpatient experience of care exists for pediatrics. To fill the gap, CMS/AHRQ commissioned the development of the Consumer Assessment of Healthcare Providers and Systems Hospital Survey – Child Version (Child HCAHPS), a survey of parents/guardians of pediatric patients (
Pediatrics. Author manuscript; available in PMC 2016 September 26. Published in final edited form as: Pediatrics. 2015 August ; 136(2): 360–369. doi:10.1542/peds.2015-0966.
The Development of a Pediatric Inpatient Experience of Care Measure: Child HCAHPS® Sara L. Toomey, MD, MPhil, MPH, MSc1,2, Alan M. Zaslavsky, PhD2,3, Marc N. Elliott, PhD4, Patricia M. Gallagher, PhD5, Floyd J. Fowler Jr, PhD5, David J. Klein, MPH1, Shanna Shulman, PhD1, Jessica Ratner, BA1, Caitriona McGovern, AB1,2, Jessica L. LeBlanc, MA5, and Mark A. Schuster, MD, PhD1,2
Author Manuscript
1Division
of General Pediatrics, Boston Children's Hospital, Boston, MA
2Harvard
Medical School, Boston, MA
3Department
of Health Care Policy, Harvard Medical School, Boston, MA
4RAND
Corporation, Santa Monica, CA
5Center
for Survey Research, University of Massachusetts Boston, MA
Abstract
Author Manuscript
CMS uses Adult HCAHPS® scores for public reporting and pay-for-performance for most U.S. hospitals, but no publicly available standardized survey of inpatient experience of care exists for pediatrics. To fill the gap, CMS/AHRQ commissioned the development of the Consumer Assessment of Healthcare Providers and Systems Hospital Survey – Child Version (Child HCAHPS), a survey of parents/guardians of pediatric patients (
