CONCEPTS administration, emergency department

Physician Staffing in the Emergency Departments of Public Teaching Hospitals: A National Survey I

From the Division of Emergency

Joseph E Holley, MD*

_Medicine, Department of

Arthur L Kellermann, MD, MPH*

Medicine, University of

Dennis P Andrulis, PhW

Tennessee, Memphis;* and the

I

I

Study hypothesis: To evaluate factors influencing emergency physician staffing patterns in an important subset of US hospitals. Design: Survey of emergency department directors and hospital administrators.

National Association of Public Hospitals, Washington, D.C.4 Receivedfor publication April 18, ] 991. Revision received July 22, 1991. Acceptedfor publication August 23, 1991. Supported in part by the Robert Wood Johnson Foundation under grant #15263. Presented at the Winter Symposium of the American College of Emergency Physicians in Tucson, Arizona, March 1990.

JANUARY 1992 21:1 ANNALS OF EMERGENCY MEDICINE

Member institutions of the National Association of Public Hospitals and the Council of Teaching Hospitals.

Participants:

Measurements: Of 498 hospitals enrolled, two mailings and telephone follow-up yielded 277 replies (56% response rate). To adjust for differences in ED size and volume, levels of staffing were converted to fuN-time equivalents (FTEs)per 10,000 annual ED visits. Results: Responding institutions included 160 private and 115 public hospitals, 74 of which were Veterans Administration hospitals. Formal medical school affiliation was noted by 86% of responding institutions, and 82 (30%) supported emergency medicine residency programs. Fulltime attending emergency physician staffing varied widely, from less than one to more than three FTEsper 10,000 visits; however, mean levels of staffing at public hospitals did not differ significantly from private institutions (2.7 _+1.6vs 2.5 +3.1, respectively; P = ,50). Three of four hospitals reported using part-time emergency physician attendings but only 33% used nurse practitioners or physicians' assistants. Two thirds of responding hospitals used rotating house officers-in-training. Of note, hospitals that supported emergency medicine residency programs reported significantly higher levels of staffing by housestaff (2.2 +_1.8vs 1.0 +_1.2 FTEs/10,000 visits; P< .0004), but levels of total staffing by full- and part-time attending physicians were virtually identical (2.69 +_1.6 vs 2.67 +_2.6 FTEs/10,000 visits; respectively; P= .95). Marked variability in levels and patterns of ED staffing at public and teaching hospitals currently exists, but the differences are not explained by hospital ownership. The reasons for such variations and their implications for patient care must be explored. [Holley JE, Kellermann AL, And@is DP: Physician staffing in the emergency departments of public and teaching hospitals: A national survey. Ann Emerg Med January 1992;21:53-57,]

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PHYSICIAN H&y,

STAFFING

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& Andrulis

INTRODUCTION In contrast to physicians engaged in office-based ambulatory care practice, emergency physicians have little control over the volume or complexity of the clinical problems of patients presenting to their departments. Levels of physician staffing in emergency departments are, therefore, the principal determinant of physician work load, job satisfaction, and, most important, quality of care. Unfortunately, the supply of qualified emergency physicians is limited, and salaries for residency-trained emergency physicians are relatively high. Therefore, many institutions may seek to staff their EDs with the lowest number of emergency physicians consistent with acceptable levels of care. Although the level of physician staffing in the ED probably plays a critical role in defining the quality of care, this issue has not been studied previously in any systematic way. To gain insight into staffing patterns at an important subset of US hospitals, we analyzed data collected during a recent survey of the EDs of member institutions of the National Association of Public Hospitals (NAPH) and the Council of Teaching Hospitals (COTH). We were particularly interested in answering the following questions. Among US public and private teaching hospitals, how much variation exists in ratios of emergency physician to patient visits? How variable is the use of “par+ time” (eg, moonlighting) emergency physicians? What percentages of public and private teaching hospitals currently use physician extenders (ie, physicians’ assistants [PAS] and nurse practitioners) to supplement physician staffing? Are hospital EDs that support emergency medicine residency programs better staffed than hospitals that lack these programs? What critical methodologic issues must be addressed before implementing a broad-based survey of ED staffing levels nationwide?

MATERIALS

AND METHODS

Staffing data were derived from a previously reported national survey of hospital and ED overcrowding of member institutions of both NAPH and COTH.l Collectively, these two organizations represent virtually all of the United States’ premier public and teaching hospitals. Four hundred ninety-eight surveys were disseminated during Fall 1988. A second mailing was sent in January 1989, and telephone follow-up was completed a few months later. Information was based on the year September 1, 1987, through August 31, 1988. Included in this survey were questions regarding general hospital and ED characteristics, patient volumes, and measures of the extent and impact of ED overcrowding. ED directors also

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were asked to indicate the number of full-time equivalent (FTE) emergency physicians, part-time emergency physicians, senior housestaff, and interns staffing their department. To adjust for differences in ED size and volume, these levels of staffing were converted to FTEs per 10,000 annual ED visits. Because levels of staffing did not fit a normal distribution, nonparametric tests of statistical significance such as MannWhitney-Hugh were used to analyze these data. Dichotomous variables were assessed using the ~2 test.

RESULTS Two hundred seventy-seven hospitals from 40 states responded to the survey, for a 56% response rate. Data from both sponsoring organizations and the American Hospital Association were used to demonstrate that responding institutions were comparable to nonresponding institutions with respect to hospital size, community size, and hospital ownership.1 Responding institutions included 160 private hospitals (virtually all of which were nonprofit) and 115 public hospitals (including 74 Veterans Administration hospitals). Formal medical school affiliation was noted by 86% of responding institutions, and 65 (24%) supported emergency medicine residency programs. Hospitals averaged slightly more than 500 floor and 60 ICU beds, with a total range of 95 to more than 1,300 beds. Annual ED visits at responding institutions averaged 46,900, with a range of from 1,428 to 236,979 visits. All responding EDs were staffed by at least one full-time emergency physician (range, one to 25); however, levels of fulltime attending staffing per 10,000 visits varied widely. Only 7% of hospitals staffed their EDs with more than three full-time staff per 10,000 visits, and 17% reported that their department was staffed by one or fewer FTEs per 10,000 visits. Forty-five percent covered their department with one to 1.9 full-time emergency physicians per 10,000 visits, with 30% staffing at a level of two to 2.9 FTEs per 10,000 visits. Public hospitals did not differ significantly from private institutions in their levels of full-time emergency physician staffing (1.9 f 3.0 vs 2.1 f 2.9, respectively; P = .63). Three of four responding hospitals supplement their staffing with part-time attending physicians (mean, 0.95 FTE part-time staff per 10,000 visits; range, 0 to 25 per 10,000 visits). Public hospitals tended to use more part-time staffing, with 1.2 * 3.0 versus 0.82 f 1.2 FTEs per 10,000 visits (P = .19). When total FTE full-time and part-time staffing were combined, hospital EDs averaged 2.7 FTEs per 10,000 visits, but large differences b were still noted between institutions. Despite such vari-

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OF EMERGENCY

MEDICINE

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PHYSICIAN STAFFING Holley, Kellermann & Andrulis

ability, mean overall levels of attending staff at public hospital EDs were not significantly different than those at private institutions (3.1 + 4.8 vs 2.9 +_3.0 FTEs per 10,000 visits; P = .72). The use of PAs and nurse practitioners does not appear to be common among surveyed hospitals. Use of nonphysician primary care providers to supplement attending physician staffing was reported by only 33% of responding EDs. Thirty-one (12.7%) use nurse practitioners, 36 (14.8%) use PAs, and 5.3% use both. Twenty-seven percent of responding public hospitals use PAs compared with only 16% of responding private hospitals (P = .03). Fifteen percent of public hospitals use nurse practitioners in their EDs compared with 27% of private institutions (P = .03). In addition to staffing with attending physicians, 6.5% of the hospital EDs that responded to our survey use the services of rotating physicians-in-training. Thirty-five percent are staffed by postgraduate year (PGY)-I residents (mean, 0.60 FTEs per 10,000 visits), and 35% are staffed by PGY-2 or higher residents (mean, 0.96 FTEs per 10,000 visits). Twenty-one percent are staffed by both intern s and residents at higher levels of training. When we compared the 82 hospitals that reported supporting emergency medicine residency programs with the remaining 175 institutions that did not, we found that emergency medicine residency hospitals averaged significantly higher levels of staffing by housestaff (2.1 + 1.6 vs 1.1 + 2.0 FTEs per 10,000; P < .3) than hospitals without emergency medicine residency programs. However, staffing levels for attending physicians were comparable among residency-affiliated and nonresidencyaffiliated hospitals. Hospitals with emergency medicine residency programs staffed 2.76 + 1.7 attending per 10,000 visits, whereas hospitals not affiliated with an emergency medicine residency staffed 2.79 + 1.9 attending per 10,000 visits (P = .96).

BISCUSSION The patterns and characteristics of physician staffing of hospital EDs have evolved considerably over the past 20 years. Initially, many EDs were staffed by variations of the Pontiac Plan, through which physicians in the community united to staff the ED by each serving several shifts per month.2 At teaching hospitals, housestaff-in-training were often the exclusive providers of care, with little or no direct faculty supervision. With the emergence of the specialty of emergency medicine, these haphazard approaches to ED staffing were steadily (albeit slowly) replaced by the recognition that patients are better served by physicians specifi-

JANUARY 1992

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cally trained to meet the unique demands of this clinical environment. Despite recognition that levels of physician staffing have profound impacts on both the quality and costs of emergency care, few guidelines have been published. No group has previously published information about the patterns or levels of staffing in a substantial number of US hospitals. In 1984, the American College of Emergency Physicians endorsed the concept that hospital EDs should be staffed 24 hours a day by specialists trained to practice emergency medicine on a full-time basis, but ACEP provided no specific guidance regarding the number of physicians necessary to meet various levels of demand. 3 van de Leuv suggested that hospital EDs treating 20,000 to 30,000 patients per year be staffed by five emergency physicians; one additional physician is recommended for every 5,000 annual visits above that number. 4 Mills concluded that one physician is needed for every 5,000 to 7,000 patient visits. 5 In 1973, Hannas noted that three physicians are needed for fewer than 20,000 patient visits, four physicians for 20,000 to 35,000 patient visits, and additional physicians if the volume is more than 35,000 patient visits per year. 6 Although all these authors have based their recommendations on actual patient visit statistics, patient volume is not the sole determinant of physician work load. Different levels of patient acuity require different levels of physician care. Many patient groups and problems require more lengthy or complex evaluation and care. Teaching may also necessitate increased staffing levels because staffing medical students, interns, and residents takes time away from direct patient care. As a result, teaching EDs may require additional staffing at peak times to meet the twin demands for education and patient care. Furthermore, academic emergency physicians generally spend more of their time in pursuit of research or educationally related activities than their colleagues in private practice; actual clinical time per FTE may therefore vary widely. In addition, ED size may require different levels of staffing due to such varied factors as subspecialization and the physical plant. To date, there has been no published information regarding current levels of staffing in EDs. No comparison has been made between the private and academic practices of emergency medicine. In 1981, the Graduate Medical Education National Advisory Committee of the Department of Health, Education, and Welfare predicted that ED visits for 1990 would total 68,335,836 and concluded that 14,686 emergency physicians would be needed to provide care for these patients .7 This level of staffing is equal to 2.14 FTEs per 10,000 annual visits. However, b"

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PHYSICIAN H&y,

this

STAFFING

Kellermann

study

grossly

actually

occurred

exceeded

89.7

million

& Andruh

underestimated in 1990. million,

in 1991.8

were

9,099

25,000

board-certified staffing

for all emergency than

Our hospitals

coverage

marked

variability

ization

and teaching

credentials

the pattern

differed

mean

of attending

levels

of full-

somewhat of FTE

between

staff

primary

patients,

adopted

but they

this

may

caregivers

strategy.

The

lack

were

providers

of care,

extended

of our subset

of institutions EDs

variation

in both

the number

their

EDs

is important apparently assigned

without

such

to note,

however,

the result

department

this

hospital

EDs

Second, responders

programs

also

in terms

this

does

standing

officer

the first

than

ownership,1

they

hospitals

in other

important

size,

may

differ

respects.

year

efforts

that

as many

as half

be filled residents

departments

and

of

by from

under-

physician

training

size,

and region

would

more

emergency

medicine

change

was

on a part-time

a clearer

in emergency

programs

and

could

in mind,

to develop

under-

by 1990

‘moonlighting’

type,

they

oversupply

by a serious

expected

emergency

Education

physicians,

to prevent

flawed

observations

EDs.

in emergency

nationwide

and

variations

training

further

staffing It

is

and

a larger

systematic

physician” The

former

current

be useful

health

physicians

work

schedules

than

those

care

from

reported. size,

nonresponding

and

non-

EDs may

require

a comparable

physician.”

to 37 to 40 hours

private

demanding.

teaching

more level

emergency

more

with major

future

than

of direct

and research one full-time patient

care.

CONCLUSION Carefully

designed,

are needed and

many

that are considerably

for faculty to provide

“a full-time

to be equal

however,

academic

before equivalent

study

community

resembled

community

attending

of NAPH

nonteaching

requirements

be needed

with

considered

number

hand,

will

as “a full-time

confused

is generally per week;

our

such

are commonly

work

of

of terms

Expressions

of clinical

hospital

First,

clarification

surveys.

interns

survey

teaching

institutions

institutions

of hospital

slots

the

the credentials,

Medical

of graduates per

but

our nation’s

emergency

of ED visits

by hospital

future

Last,

their

in staffing

respects.

in US private, different

on Graduate

at 400

staff

about

staffing

was badly

who

beds.

data

by the assumption

of current

residency

additional

the number

these

credentials

to target

as no surprise.

not reflect

and private

responding

hospital

With

acuity,

to define

constant

specialties

patient

of inpatient

physicians.

practitioners

basis”7

medicine

staffed

of residents

important

be quite

other

and

of house

increase

to the member

of staffing

although

walk-in

hospital-

emergency

physician

“semiretired

On the other

in several

may

all emergency

considerable

comes

number

represents

was ‘limited Levels

as as

for

scarcity

of trained

compromised

for

emergency

institutions

Council

analysis

impact

admitted

policy.

to be better

and

that

further

emergency

tend

that

the

unclear,

the high

of training

sponsoring

at US public

it is limited

COTH.

an undersupply

of the number

FTEs.

study

staffing

population

in 1980

a profound

surrogates

of physicians

projected

have

responding

seek

Although

the presence

or part-time

experience

estimate

as well.

of a larger

or attending

Although physician

should

and

hospitals

physician

However,

level

hospitals

programs

to the

of faculty

EDs,

that

training

counterparts

surveys

full-

as diverse

to provide

and

requiring

as rough

be held

the commitment

education,

is not surprising.

was noted

observation

residency

of their

Issues

the need

can

important

of ED patients

by a general

Their

use of off-site

resident

cited

be affected

medicine

housestaff

Given

reported and

are

staffing.

beds

percentage

the percentage

by 1990.

care

of nonphysicians

of junior

to medical that

in their

Our

for this

of operation.

coverage staffing

reasons

recom-

ambulatory

responding

or widespread

hours

of US hospitals

proportion

few

use

has been acute

of acceptance

setting,10

with

providers

relatively

in the ED

alternative clinics

but

include

care

way to provide

one of many

for physician

we did not ask

Future

public

coverage

and

recommended

as a cost-effective

to “walk-in”

can

training,

versus

The

are often

by board-certified

in the levels

Although

coverage

hospitals,

Use of nonphysician

68156

that

care

both

covered

is just

inpatient

needs.

intensive

the same.

mended

of available

on staffing

10,000

likely

of the need

(or lack)

on these

it appears

of US public

EDs.

physician

virtually

I

there

per

volume

as the acuity of the patient population, . specialized services (eg, trauma,.burns),

of an estimated FTEs

patient

determinants 90

that

Based

to be 2.77

were

sample

in their

private

have

physicians

annual

Fourth,

of a large

revealed

part-time and

visits

Third,

physicians.

study

staff

of these

reported

nationwide.’

However,

that

to surpass

ACEP

appear

physicians.

half

emergency

levels

visits

ED visits

is expected

1991,

EDs

of ED

nationwide

total

emergency

staffing

current

fewer

In 1989,

and this

As of January

physicians

totals,

the number

prioritize gency residency which

to guide efforts

surveys

allocation

of emergency

to expand

medicine,

recognition

and support

programs. to assess

quantitative

their

ED

adequacy

ANNALS

more

directors

of ED

of staffing

OF EMERGENCY

patterns resources,

of the specialty

of emer-

widespread need

staffing

physician

development

reference

data

relative

MEDICINE

to other

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with )

JANUARY1992

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STAFFING

Holley, Kellermann & Andrulis

hospital EDs with similar characteristics. Our survey suggests that there is widespread variability. The reasons for such variations and their implications for patient care must be explored carefully. • The authors thank Ms Carol Conway for her assistance in the preparation of this manuscript.

REFERENCES 1. And@is DP, Kellermann AL, Hint EA: Emergencydepartments and crowding in United States Leaching hospitals. Ann EmergMed1991; 20: 980-986. 2. van de LeuvJH: Physicianstaffing, in van de LeuvJH (ed): Managementof Emergency Services. Rockville, Maryland, Aspen Publishing. 1987, p 33. 3. American College of EmergencyPhysicians: Guidelines for emergencydepartment physician staffing. Ann EmergMad 1984;13:1165-I186 4. van de Leuv JH: Physicianstaffing, in van de LeuvJH (ed): Managementof Emergency Services. Rockville, Maryland, Aspen Publishing, 1987, p 34. 5. Mills JP: The emergencydepartment: Organizationand staffing, in Schwartz GR (ed): Principles and Practiceof EmergencyMedicine, ed 2. Philadelphia,WB Saunders,1986, p 623, 8. Hannas RR: Staffing the emergencydepartment. Hospitals1973:43; 83-86. 7. Graduate Medical Education National Advisory Committee to the Secretary, US Department of Health, Education,and Welfare: The EmergencyMedicine Specialty. 1981,Washington. OC, Health ResourcesAdministration, vol 2, 1981. 8. American Hospital Association: HospitalStatistics. Chicago,American Hospital Association, 1990. 9. American College of EmergencyPhysicians: Faotsheet. January 1991, p 3. 10. Sturmann KM, Ehrenberg K, Salzberg MR: Physician assistants in emergencymedicine. Ann EmergMad 1990;19:304-308.

Address for reprints: Joseph E Holley, MD, Emergency Department, 877 Jefferson, Room G071, Memphis, Tennessee 38103

JANUARY 1992

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Physician staffing in the emergency departments of public teaching hospitals: a national survey.

To evaluate factors influencing emergency physician staffing patterns in an important subset of US hospitals...
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