Editorial EDITOR Claire Picton Consultant in emergency care nursing at the Hillingdon Hospital, Middlesex MANAGING EDITOR Nick Lipley Tel: +44 (0)20 8872 3166 Email: [email protected] EDITORIAL ADVISORY BOARD Jim Bethel Senior lecturer and nurse practitioner in emergency care, University of Wolverhampton Hannah Bryant Resuscitation officer, Queen Elizabeth Hospital, Birmingham Jennifer Critchley Urgent care centre emergency nurse practitioner, Benalla, and senior lecturer, University of Melbourne, Victoria, Australia Rachel Lyons Assistant clinical professor of nursing, Rutgers University, Newark NJ Lorna McInulty Senior lecturer in emergency and unscheduled care, University of Central Lancashire Mike Parker Lecturer in clinical nursing, faculty of health and social care, University of Hull Mike Paynter Consultant nurse, Somerset Partnership NHS Foundation Trust Andrew Rideout Advanced nurse practitioner, emergency department, Dumfries and Galloway Royal Infirmary Linsey Sheerin Lead nurse in emergency care at Antrim Area Hospital, Northern Health and Social Care Trust

Less push, more pull Two of the biggest problems facing emergency department (ED) staff is that they have too many patients to manage and that hospitals do not move patients through the system fast enough. In other words, while ED staff must push to get their patients discharged, their organisations are failing to pull patients out of urgent care settings.

Acting assistant editor Jennifer Sprinks Tel: +44 (0)20 8872 3148 Email: [email protected] Production editor Duncan Tyler Tel: +44 (0)20 8872 3133 Email: [email protected]

The main burden of patient discharge falls on senior ED staff who, as well as managing the care of patients, must oversee their transfer to wards, other hospitals or the community.

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It is good to see the issue of overcrowding in EDs being addressed proactively by ambulatory emergency care (AEC) providers (pages 18-19).

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The introduction of AEC, like that of community matrons and more GP services, is an attempt to reduce ED

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While emergency department staff must push to get patients discharged, organisations are failing to pull them out of urgent care settings

Claire Picton Editor

attendances. AEC providers do this by pulling patients who have attended ED services back into the community. On a related issue, health care, especially in the community, is so closely linked with social care that it makes me smile when people talk about amalgamating the two. I have been involved with the NHS for long enough to remember the Department of Health and Social Security, which was split into two government departments in 1988. Health and social care are integral to humans’ wellbeing, and separating them has always seemed artificial. We need to learn from the past, especially our mistakes but also our successes, to work together more effectively. Claire Picton is consultant in emergency care nursing at the Hillingdon Hospital, Middlesex

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Less push, more pull.

Two of the biggest problems facing emergency department (ED) staff is that they have too many patients to manage and that hospitals do not move patien...
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