Original Paper Dermatology 2014;229:136–140 DOI: 10.1159/000362809

Received: October 22, 2013 Accepted after revision: April 10, 2014 Published online: July 8, 2014

Acne Smart Club: An Educational Program for Patients with Acne Gabriella Fabbrocini Rosanna Izzo Marianna Donnarumma Claudio Marasca Giuseppe Monfrecola  Section of Dermatology, Department of Clinical Medicine and Surgery, University Federico II, Naples, Italy

Abstract Objective: To evaluate adherence to therapy in acne patients using mobile phones and Short Message Service (SMS) to communicate. Methods: 160 patients were randomly assigned to two groups: the SMS group received 2 text messages twice a day for a period of 12 weeks; the control group did not receive any messages. Before and after 12 weeks, the following evaluations were performed in all patients: digital photographs, the Global Acne Grading System, the Dermatology Life Quality Index, the Cardiff Acne Disability Index, the doctor-patient relationship evaluated through the Patient-Doctor Depth-of-Relationship Scale, and the adherence to treatment evaluated by asking patients how many days a week they had followed the therapy. For statistical analysis we used Student’s t test. Results: The SMS group had a better improvement of all parameters compared to the control group. Conclusion: Adherence and compliance are higher for patients who are included in a strategy of control. © 2014 S. Karger AG, Basel

© 2014 S. Karger AG, Basel 1018–8665/14/2292–0136$39.50/0 E-Mail [email protected] www.karger.com/drm

Introduction

Acne is a common skin disease affecting 70–80% of adolescents; it persists into the 20s and 30s in around 64 and 43% of individuals, respectively, with a considerable psychological and social impact [1, 2]. As acne is a chronic condition and its treatment lasts several years, the patient’s adherence to the therapeutic program represents a key point [3]. Several studies, in fact, suggest that adherence to acne medications is often poor; factors with an impact on adherence included satisfaction with treatment and the experience of side effects [4]. There is no unique validated score to measure adherence worldwide and some strategies can be very helpful to implement it. According to data from the literature, patients with chronic diseases who receive text messages to remind them of their therapy have significantly higher adherence to therapy compared with subjects not opting to receive medication-specific text messages [5]. Since acne affects mostly teenagers who often use mobile phones and Short Message Service (SMS), we evaluated adherence to the therapeutic program of acne patients to whom mobile phone text messages were delivered during the 12 weeks of treatment. Prof. Gabriella Fabbrocini, MD Section of Dermatology, Department of Clinical Medicine and Surgery University Federico II of Naples Via Pansini 5, IT–80131 Naples (Italy) E-Mail gafabbro @ unina.it

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Key Words Acne · Acne Smart Club · Educational program · Mobile phone · Short Message Service · Adherence · Compliance

Table 1. Text messages sent to acne patients

160 patients with mild, moderate or severe acne were enrolled in this randomized, controlled, physician-blinded prospective pilot study at our outpatient specific service for acne in the month of December 2012. The inclusion criteria were the following: (1) age between 14 and 28 years; (2) current systemic and topical treatment; (3) a Global Acne Grading System (GAGS) score of 1–39; (4) having a mobile phone able to receive text messages and the ability to use it; (5) severe psychological discomfort observed using the Cardiff Acne Disability Index (CADI) questionnaire, with a value of >7. Patients were randomly allocated in a 1: 1 ratio to the SMS or control group; randomization was done by a computer-generated random number list to group assignment which was stored electronically. The dermatologists were blinded to SMS or control group assignment until the end of the study. A group of young collaborators, who performed the randomization and had no contact with the enrolled patients, were also responsible for sending the text messages to the patients. Initially, 200 patients were recruited randomly. 20 patients refused to take part in the study, and another 20 patients, for other reasons, were considered not eligible for the study; 6 patients in the SMS group and 9 patients in the control group were lost to follow-up (fig. 1). All patients who participated in our study were matched for similar level of education; all patients of both groups had a mobile phone. Patients were randomly assigned to one of the two groups. In the SMS group, the patients received 2 text messages twice a day for a period of 12 weeks; in the control group, the patients did not receive any messages. All patients gave informed consent before taking part in the study. We used a simple and familiar language in our text messages, considering the frequently asked questions about acne medications (administration, side effects, daily dose) (table 1). The text messages were reminder messages, identical for all patients and not created or chosen for individual patients; the text messages were sent in the same order for all subjects, in a predefined sequence defined by our collaborators: 2 text messages a day, one in the morning and one in the evening, for a sequence of 11 days, after which the messages were sent in the same sequence. Before starting the study and after 12 weeks, the following evaluations were performed in all patients: digital photographs, the GAGS [6], the Dermatology Life Quality Index (DLQI) [7], the CADI [8], the doctor-patient relationship evaluated through the Patient-Doctor Depth-of-Relationship Scale (PDDRS) [9] (a patient self-completed questionnaire designed to measure patient-doctor relational depth), and the adherence to treatment, evaluated by asking patients how many days a week they had followed the therapy. This medication adherence was assessed asking patients to complete a 7-day recall calendar, marking the days during the last week when they had been adherent to the treatment [10]. Finally we asked, through a questionnaire, whether patients were satisfied and whether they considered our SMS service useful (choosing between ‘very much satisfied’, ‘somewhat satisfied’, ‘not much satisfied’ and ‘not at all satisfied’). Pre- and post-treatment scores were compared using Student’s t test.

Morning

Evening

Remember to apply your creams and cleanser

Remember to use your products in the evening

Follow well and daily our therapeutic indications to obtain your goal!

If you have itch, you can apply a lenitive cream

Avoid excessive sun exposure if you are applying retinoid or after peeling

Remove your makeup and cleanse your skin well

Remember to use sunscreen before going out

If you are on isotretinoin regimen, remember to always use contraceptive pill

If you have redness, don’t worry: this is an effect of therapy

In the first days you will see few improvements, but don’t worry and continue therapy!

If the redness is source of anxiety, contact us

Continue your therapy, don’t give up!

Remember to not abuse topical retinoids, you may have excessive dryness

Remember to apply the topical antibiotic only on the pustules

Apply only oil-free makeup to avoid worsening your acne

Remember to inform your dermatologist in case of pregnancy

Before doing esthetic treatment on your face, consult your dermatologist

Avoid sunlamps

If you are on isotretinoin therapy, remember to perform blood analysis monthly (GOT, GPT, total and HDL cholesterol)

Avoid touching and scratching the lesions, you may worsen your acne and more easily create an infection

In case of side effects, consult your dermatologist

If you have excessive dryness of the lips, remember to apply the hydrating products prescribed by your dermatologist

Evaluation of Adherence to Therapy in Acne Patients Using Mobile Phones

Dermatology 2014;229:136–140 DOI: 10.1159/000362809

Results

The baseline characteristics of the SMS group and the control group are reported in table 2. Our study showed that adherence to treatment in the SMS group increased from 4.10 to 6.6 days/week; on the contrary, in the control group, there was no significant increase in this parameter at the end of treatment (from 4.3 to 4.9 days/week) (p < 0.0001) (fig. 2a). The average GAGS score at T0 was 25.3 ± 8.9 for the SMS group and 24.7 ± 7.6 for the control group. After 137

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Patients and Methods

Enrollment

Patients potentially eligible (n = 200) Refused (n = 20) Other reason (n = 20)

Control group

Allocated to intervention (n = 80)

Allocated to intervention (n = 80)

Follow-up

SMS group

Lost to follow-up (n = 6)

Lost to follow-up (n = 9)

Analysis

Allocation

Randomized (n = 160)

Analyzed (n = 74)

Analyzed (n = 71)

8

30 25

6

20

4

10

2

a

Fig. 2. Adherence to treatment evaluated by asking patients how many days a week they had followed the therapy (a), GAGS (b), DLQI (c), CADI (d) and PDDRS (e).

5 T0 T1 Adherence to treatment at T0 and T1

b

10

10

8

8

6

6

4

4

2

2

0

c

T0 T1 DLQI at T0 and T1

12 weeks of treatment the SMS group had a significant improvement, with a reduction in GAGS score (the average GAGS score at T1 was 8.7 ± 3.6), while there was no significant variation in the control group (the average GAGS score at T1 was 16.2 ± 5.6) (p < 0.0001) (fig. 2b). Our results showed that patients’ compliance in the SMS group was higher; this was confirmed by the DLQI and CADI tests, showing a statistical improvement in SMS patients’ quality of life compared to the control group. The DLQI score in patients changed from 9.2 ± 138

0

Dermatology 2014;229:136–140 DOI: 10.1159/000362809

0

d

T0 T1 GAGS at T0 and T1

T0 T1 CADI at T0 and T1

35 30 25 20 15 10 5 0

e

T0 T1 PDDRS at T0 and T1

2.2 at T0 to 5.4 ± 1.8 at T1, while in the control group it moved from 9.5 ± 1.8 at T0 to 8.0 ± 1.4 at T1 (p < 0.0001) (fig. 2c). The CADI score decreased from 8.6 ± 1.3 at T0 to 2.0 ± 0.8 at T1 in the SMS group and from 7.8 ± 1.2 at T0 to 5.1 ± 0.8 at T1 in the control group (p < 0.0001) (fig. 2d). Finally, all these data led to an improvement in PDDRS (including 8 items with a score ranging from 0 to 32) from 15 at T0 to 29 at T1 in the SMS group and from 11 at T0 to 18 at T1 in the control group (fig. 2e). Fabbrocini/Izzo/Donnarumma/Marasca/ Monfrecola

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0

SMS group Control group

15

Color version available online

Fig. 1. CONSORT diagram.

Male Female Mean age, years Education High school University GAGS Mild acne (GAGS 1 – 18) Moderate acne (GAGS 19 – 30) Severe acne (GAGS 31 – 38) DLQI CADI PDDRS Adherence to treatment

SMS group

Control group

35 45 19.5

38 42 18.5

44 36 25.3 ± 8.9 24 36 20 9.2 ± 2.2 8.6 ± 1.3 15 4.1

44 36 24.7 ± 7.6 23 38 19 9.5 ± 1.8 7.8 ± 1.2 12 4.3

From our questionnaire evaluating the satisfaction with the text message service, the data showed that 65% of patients was very much satisfied, 30% was quite satisfied, 4% was not much satisfied and only 1% not at all satisfied.

Discussion

Acne is a disease that can have negative consequences on the patients’ psyche, which can cause depression and loss of self-esteem with important effects on their social life [11–15]. Since acne is a chronic disease, it typically requires prolonged treatment. Clinical experience and recent published data suggest that adherence is the main critical aspect for the therapy’s success [16]; non-adherence to treatment, in fact, is a well-known challenge associated with poor health outcomes and increased utilization of healthcare resources. Miyachi et al. [4] reported that in Japanese acne patients there was an overall rate of poor adherence in 76% of subjects; adherence to topical medication was poor in 52% of patients treated with only one topical product, and among those taking combination therapies, adherence to the topical portion of therapy was poor in 49% of subjects. Feldman et al. [17] observed that frequent outpatient visits seem to improve adherence to therapy. Despite various more or less complex behavioral and educational strategies that have been suggested to improve patient medication adherence, such as cognitive-educational inEvaluation of Adherence to Therapy in Acne Patients Using Mobile Phones

terventions, behavioral-counseling interventions or interventions based on electronically monitored adherence feedback, monitored feedback cell phone text messages can represent a new and innovative modality to improve adherence to therapy [5]. Several studies demonstrated higher compliance to therapy in patients followed up with text messages in several diseases such as chronic cardiovascular disease, pulmonary disease and psoriasis [18– 20], but not in acne. Our study suggests that these findings can be useful also for acne treatment. Our study showed that patients who received text messages had higher adherence to therapy. The GAGS score confirmed that patients in the SMS group had better results. It is well known that acne can affect patients’ quality of life: the DLQI and CADI showed that patients in the SMS group had a better quality of life than controls. It is important to note that the text messages can improve the relationship between the doctor and the patient, and the patients are very much satisfied with this service. Our study showed some limitations, such as the nonvalidated self-reported measurement of treatment adherence and the small sample size. There is no unique validated score to measure adherence, and most studies in dermatology are based on self-reported measures. These simple self-reported measures are commonly used in clinical practice for their advantage of being quick and easy to use. Our study showed some adherence improvement using the SMS strategy. Even if the sample size is not too large, it could be representative of those young individuals who would be most likely to want to integrate text messages into the delivery of their healthcare. The majority of the participants was under the age of 30 and they were recruited following worldwide validated procedures. Our data show that text messages can be a high statistical significance strategy to improve the satisfaction with and adherence to therapy, probably because the study was performed in a population of young people, who more frequently use mobile phones and make large use of text messages. According to our data, this experimental setup based on text message service is inexpensive and easy to use, and it could be a good strategy to encourage young patient to adhere to therapy.

Disclosure Statement The authors have no conflict of interest.

Dermatology 2014;229:136–140 DOI: 10.1159/000362809

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Table 2. Baseline characteristics of the SMS and the control group (standard deviation given for GAGS, DLQI and CADI)

References

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Dermatology 2014;229:136–140 DOI: 10.1159/000362809

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Acne smart club: an educational program for patients with acne.

To evaluate adherence to therapy in acne patients using mobile phones and Short Message Service (SMS) to communicate...
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